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IT infrastructure automation for the routine work your team repeats every week

Creating accounts, applying patches, clearing disks, renewing certificates, checking backups: routine operations take hours every week and fail when someone forgets a step. We automate them with scripts and runbooks that run on a schedule or when an alert fires, log what they did and hand anything unusual to a person.

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What we cover

Housekeeping

The jobs that keep systems healthy

Every environment has housekeeping: log files and temporary data to clear, old backups to expire, certificates and secrets to renew before they lapse, disk space and services to check, and the accounts of people who have left to disable. Done by hand, these jobs slip in a busy week and come back as an outage.

We write them as scheduled scripts, in PowerShell for Windows and Microsoft 365 and in Bash or Python for Linux, and run them from a central scheduler with a record of every run. Each job checks its own result, so a clean-up that did not free space, or a renewal that did not take, raises an alert instead of passing quietly.

What we do

  • Log, temporary-file and backup clean-up on a schedule
  • Certificate and secret renewal before expiry
  • Disk, service and backup health checks
  • Leaver accounts disabled by script, not from memory

Provisioning

New users, servers and services set up the same way every time

A new starter needs an account, a mailbox, licenses, group memberships, a laptop and access to the right systems. A new server needs its operating system configured, its agents installed, its patches applied and its backups set. When these are done from a checklist, each one comes out a little different.

We turn the checklist into automation: accounts provisioned from a single request, with approvals where they are needed, and servers configured with tools such as Ansible or Puppet, so every machine matches a written standard and drift from it is corrected. Where new infrastructure is built in the cloud, we go a step further and define it as code.

What we do

  • Joiner, mover and leaver automation with approvals
  • Server builds to a written standard
  • Configuration management with Ansible or Puppet
  • Drift from the standard detected and corrected

Runbooks

Alerts that start the fix

Many alerts have a known first response: restart a stopped service, clear a full disk, rerun a failed job, collect the diagnostics. We write those responses as runbooks that start when the alert fires, so common problems are dealt with before anyone has to log in, and uncommon ones reach an engineer with the evidence already collected.

The runbooks are connected to your monitoring and ticketing, and every action they take is recorded on the ticket. For a public power authority we connected data quality monitoring to Power Automate, so every data issue becomes a tracked task with an audit trail; infrastructure alerts work the same way.

What we do

  • Automated first response to common alerts
  • Diagnostics collected before an engineer looks
  • Every automated action recorded on the ticket
  • Escalation to a person when the runbook cannot fix it

Safe automation

Automation with limits and a record

Automation that can change every server can also break every server. Ours runs under its own accounts with only the rights each job needs, is tried on a non-production system first and rolls out in stages. Scripts live in version control, changes to them are reviewed, and every run is logged with what it changed.

Long, heavy jobs are designed to survive interruption. When we moved 601,064 files from ImageRight to SharePoint, a SQL work queue with parallel uploads, automatic retries and crash recovery let the job run unattended and finish in under three days instead of about 22.

What we do

  • Least-privilege service accounts for every job
  • Testing on non-production systems before rollout
  • Scripts in version control, with changes reviewed
  • Queues, retries and resumable runs for long jobs

Case studies

IT Infrastructure Automation in practice

Client names are withheld. We are happy to share details on a call.

All case studies
  • Delivered

    600k files, < 3 days

    Document management

    Systems Integration

    600,000 documents moved from ImageRight to SharePoint in under three days

    A one-file-at-a-time script would have needed about 22 days of continuous running. We rebuilt the migration around a SQL work queue with parallel uploads, automatic retries and crash recovery, and it finished unattended in under three days.

    • 1,125 → 8,314 files per hour
    • Under 3 days instead of about 22
  • Ongoing engagement

    Issues tracked to fix

    Energy & utilities

    Systems Integration

    Data quality program for a state public power authority

    We run data quality work on Ataccama ONE for a public power authority: quality rules, monitoring projects and issue tracking, connected to Power Automate so every data issue becomes a tracked task with an audit trail.

    • Data issues tracked from detection to fix
    • Ataccama ONE connected to Power Automate

Questions

Common questions

What is the difference between infrastructure automation and infrastructure as code?

Infrastructure automation runs the routine operations on systems you already have: patching, clean-up, provisioning and first responses to alerts. Infrastructure as code defines the systems themselves, networks, servers and services, in files that a tool builds and changes. Most estates need both, and our infrastructure as code page covers the second.

Which tasks should we automate first?

The ones done often, by hand, from a checklist: account set-up and removal, patching, disk and log clean-up, certificate renewal and backup checks. They are low-risk to automate, and the time comes back every week.

Will automation make changes without anyone knowing?

No. Every job logs what it changed, actions taken in response to alerts are recorded on the ticket, and changes that need approval wait for it. You can see what ran, when, and with what result.

Do you also monitor and run our infrastructure?

Yes. Our managed IT team monitors servers, laptops and network equipment and patches on a schedule you approve, and the automation described here is how much of that work gets done. You can have either on its own.

Related services

On-site IT support across New Jersey, New York City and Philadelphia. Remote services wherever you are. Areas we serve →

Spending hours a week on the same IT chores?

List the routine jobs your team does by hand. We will tell you which to automate first, and how each would be logged and controlled.

Book a strategy call

Tell us what you are working on

A few lines is enough. The engineers who do this work will reply within one business day.

Or email it.services@princetonits.com or call +1 (212) 507-9350.